Privacy Policy

Last Updated: 4 November 2026

At Noori Travel Tours, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, submit an enquiry or use our travel services.

By using our website, you acknowledge that you have read this Privacy Policy.

1. About Noori Travel Tours

Noori Travel Tours provides travel-related services, including Hajj and Umrah packages, flight bookings, hotel reservations, holiday packages, visa assistance, transfers and tours.

For the purposes of applicable data protection laws, Noori Travel Tours acts as the data controller for personal information collected through its website and services, where applicable.

Our Business Details:

• Business Name: Noori Travel Tours

• Registered Business Name: Noori Travel Tours

• Business Address: West, London, United Kingdom

• Email Address: info@nooritraveltours.co.uk

• Contact Number: +44 7828 762259

2. Information We Collect

We may collect different types of personal information when you interact with our website or use our services.

Personal Information

This may include:

• Full name

• Email address

• Contact number

• Residential address

• Nationality

• Country of residence

Travel Information

When you enquire about or book travel services, we may collect:

• Passport details where required

• Travel dates and destinations

• Flight preferences and booking details

• Hotel and accommodation preferences

• Number of passengers

• Visa application information

• Transfer and tour requirements

Payment Information

Where payments are processed, relevant payment information may be handled by secure third-party payment providers.

We do not intend to collect or store full payment card details directly unless this is specifically required and handled through an appropriate secure payment system.

Technical Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address

• Browser type

• Device information

• Website usage information

• Cookies and similar tracking technologies

3. How We Collect Your Information

We may collect your personal information through:

• Website contact forms.

• Hajj and Umrah enquiry forms.

• Flight and hotel booking forms.

• Holiday and tour enquiry forms.

• Visa assistance requests.

• Transfer booking enquiries.

• Email, telephone and WhatsApp communications.

• Cookies and website analytics tools.

We may also receive relevant information from travel suppliers or service providers where necessary to fulfil your booking.

4. How We Use Your Information

We use your personal information for legitimate business and service-related purposes, including:

• Responding to enquiries and customer requests.

• Providing Hajj and Umrah travel assistance.

• Arranging flight and hotel bookings.

• Assisting with visa applications.

• Organising holiday packages and tours.

• Arranging airport and private transfers.

• Processing payments and managing reservations.

• Communicating important booking updates.

• Improving our website and customer experience.

• Meeting applicable legal and regulatory obligations.

We will only use your information where we have an appropriate lawful basis under applicable data protection laws.

5. Lawful Basis for Processing

Depending on the circumstances, we may process your personal information under the following lawful bases:

Contract: Where processing is necessary to provide requested travel services or fulfil a booking.

Consent: Where you have given permission for a specific purpose, such as receiving certain marketing communications or accepting non-essential cookies.

Legal Obligation: Where we need to process information to comply with applicable laws and regulations.

Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these interests do not override your rights and freedoms.

6. Sharing Your Information

We may share relevant personal information with trusted third parties when necessary to provide our services.

These may include:

• Airlines and flight booking providers.

• Hotels and accommodation providers.

• Travel operators and suppliers.

• Transport and transfer companies.

• Visa processing services and relevant authorities.

• Payment processing providers.

• Website hosting and technical service providers.

• Professional advisers and regulatory authorities where legally required.

We only share information where necessary for the relevant purpose and take appropriate steps to protect your information.

7. International Data Transfers

Some of our travel services may involve sharing personal information with organisations located outside the United Kingdom.

For example, information may need to be shared with airlines, hotels, visa authorities or travel suppliers in Saudi Arabia and other countries.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer complies with applicable UK data protection requirements.

8. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

These measures may include:

• Secure website connections where supported.

• Restricted access to personal information.

• Appropriate password and account security.

• Secure handling of customer information.

• Use of suitable third-party service providers.

However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.

9. How Long We Keep Your Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected.

Retention periods may depend on:

• The nature of the travel service.

• Booking and payment requirements.

• Legal and regulatory obligations.

• Accounting and record-keeping requirements.

• The resolution of complaints or disputes.

When information is no longer required, we will take appropriate steps to securely delete or anonymise it, where applicable.

10. Cookies and Website Tracking

Our website may use cookies and similar technologies to improve functionality and understand how visitors use our website.

Cookies may be used for:

• Essential website functionality.

• Remembering website preferences.

• Website performance and analytics.

• Understanding visitor behaviour.

• Marketing and advertising, where applicable.

You can manage your cookie preferences through our website’s cookie settings, where available, or through your browser settings.

Non-essential cookies will only be used where the required consent has been obtained.

11. Your Data Protection Rights

Under applicable UK data protection laws, you may have the right to:

• Access: Request a copy of the personal information we hold about you.

• Rectification: Ask us to correct inaccurate or incomplete information.

• Erasure: Request deletion of your personal information in certain circumstances.

• Restriction: Ask us to restrict how we use your information in certain situations.

• Data Portability: Request your information in a commonly used electronic format where applicable.

• Object: Object to certain types of personal information processing.

• Withdraw Consent: Withdraw consent where processing is based on your consent.

These rights are subject to applicable legal conditions and exemptions.

12. Marketing Communications

We may contact you with information about our travel services, offers or updates where we have a lawful basis to do so.

You can opt out of marketing communications at any time by using the unsubscribe option where available or contacting us directly.

We will not send marketing communications where consent or another required lawful basis has not been obtained.

13. Third-Party Websites

Our website may contain links to third-party websites, including airline, hotel, payment and travel service provider websites.

We are not responsible for the privacy practices or content of external websites.

We recommend reviewing the relevant privacy policies before sharing your personal information with third-party websites.

14. Children’s Privacy

Our website and services are not specifically directed at children.

Where travel arrangements involve children, personal information may be provided by a parent, guardian or authorised adult as necessary to arrange the relevant services.

We do not knowingly collect children’s personal information for unrelated purposes.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website practices or legal requirements.

Any updates will be published on this page with a revised Last Updated date.

We encourage visitors to review this page periodically.

16. Contact Us

If you have questions about this Privacy Policy, how we handle your personal information or wish to exercise your data protection rights, please contact us.

Noori Travel Tours

• Email: info@nooritraveltours.co.uk

• Phone: +44 7828 762259

• Address: West, London, United Kingdom

You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your personal information has been handled inappropriately.

ICO Website: https://ico.org.uk/

We are committed to respecting your privacy and handling your personal information responsibly.